FAQs

Q. What type of cleaning method do you use?

A. CVS uses a Truck-Mounted hot-water extraction system, which is a combination of hot water, high pressure and a very powerful vacuum, removing up to 80% of the water and speeding up drying time.

Q. How much does it cost for a carpet quotation?

A. Nothing, it’s FREE our Technician will visit you to carry out an on site inspection, give you a no obligation quotation and answers any questions you may have.

Q. Will my carpets get dirty quicker once they have been cleaned?

A. No not at all, as we wet clean and thoroughly rinse your carpets.

Q. How often should I have my carpets and upholstery cleaned?

A. Depending on usage, but we recommend a clean at least once a year to maintain and prolong your carpets life.

Q. Why should I have my carpets and upholstery protected?

A. CVS protector covers the individual fibres of the carpet and helps to prevent stains and dirt build up, helping to keep your carpet and upholstery cleaner for longer.

Q. I live in a narrow street with no parking how will you manage to clean my carpets?

A. We have powerful portable carpet and upholstery cleaning equipment for use in difficult to access areas.

Q. Do I need to move furniture?

A. No, we move it for you except very large items such as wardrobes, dressers etc. All we ask is that you move delicate items such as vases or flat screen tv’s yourself. However we can usually clean underneath cabinets and t.v. stands on legs, using a special tool, without needing to move it.

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